Effective date: 30 June, 2020
Augative is a brand of software owned and managed by:
Dev Technic OU (Augative) Physical Address: Kuuse 2, Keila linn, Harju maakond, 76607, Estonia.
The word “Augative” is used as a representation of Dev Technic OU in this document.
This Notice provides information about data we collect, use, and share, and our commitment to using the personal data we collect in a respectful fashion.
We at Augative, care deeply about privacy, security, and online safety. This Privacy Notice (“Notice”) is designed to inform you about how we collect, use, and share your personal data through our website (our “Site”), products, services, and web-based and mobile applications (collectively, the “Services”) or when you interact with us.
Augative sells products and services directly to corporations and business customers (you can find more information about those products here, “www.augative.com”). This Privacy Notice applies both to the information we collect from you or your device when you download one of our Services and to the information we collect when one of our distribution partners or business customers installs our Services on your device.
When you access or use our Services, you acknowledge that you have read this Notice and understand its contents. Your use of our Services and the Site and any dispute over privacy is subject to this Notice, any applicable Terms of Service (including any applicable limitations on damages and the resolution of disputes) and any applicable End User License Agreement.
As Augative grows, our business changes, and we may update this Notice at any time as we deem appropriate to reflect those changes. If there are any material changes to this Privacy Notice, we will notify you by email, in-product notification, or as otherwise required by applicable law. It is important that you check back and make sure that you have reviewed the most current version of this Notice.
This Notice applies to all users of our Services across the world. Some users, including residents of the European Economic Area, may have additional rights depending on where they are located, which are described in this Notice.
In order to provide our services, we collect information. Some information you provide directly to us and some we collect automatically through our Services. In this Notice, “Personal Data” refers to data that could be used, alone or in combination with other data, to identify you as an individual.
We collect information you provide to us. For example, we collect information when you purchase a product or service, participate in a contest or promotion, request customer service, or otherwise communicate with us.
We may also collect other information from or about you, such as information about what products you purchased.
We automatically collect information about your interactions with the Services as well as devices on which the Services are installed. In some cases, we automatically collect information about other devices connected to the same network as the device on which the Services are installed.
For example, we may collect and use the following:
In order to provide you our Services, including to detect and evaluate malware and spam, we may scan, collect, and store data from your files, including emails, attachments, email addresses, metadata, and URLs and traffic data.
We collect this information through our Services and through technologies such as cookies, web beacons or web bugs, and clear GIFs. Please see our Cookie Notice for more information about the cookies and similar technologies that we use and the choices available to you.
We may receive information about you from other sources and combine that information with the information we collect directly. Examples of information we may receive from other sources include: updated delivery or payment information used to correct our records; purchase or redemption information; and customer support and enrollment information.
To Help Protect You Augative may use information to:
We also use the information we collect for other business purposes, including to:
We work with third-party advertising companies to display or deliver ads to you while you are on our Site or using some Services. These third-party advertisers may collect data about your interaction with the Site or Services or others’ sites or services to measure the effectiveness of their ads and to personalize advertising content. See our Cookie Notice to learn more about how Augative and these advertising partners use tracking technologies like cookies and the choices available to you.
We may use Personal Data for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Data or with your consent.
Generally, we disclose the information we collect to provide the Services, to communicate with you, to advertise or promote our Services, to facilitate changes to or transfers of our business, as required by law, or with your consent. We may share Personal information in the following ways:
We use administrative, organizational, technical, and physical safeguards to protect the Personal Data we collect and process. Our security controls are designed to maintain data confidentiality, integrity, and an appropriate level of availability.
If you have not purchased an Augative product but one of our products is installed on your device, you may stop Augative’s collection of Personal data from your device by uninstalling that product.
To close your account and for other support questions, please visit the Augative Contact Us page.
To stop receiving marketing communications, click on the unsubscribe link in the email.
If you choose to no longer receive marketing information, Augative may still communicate with you regarding transactional, legal or administrative topics, such as security updates, product functionality, and service requests.
Individual Rights in Personal Data
In accordance with applicable law, you may have the right to: (i) request confirmation of whether we are processing your Personal Data; (ii) obtain access to or a copy of your Personal Data; (iii) receive a portable copy of your Personal Data, or ask us to send that information to another organization (the “right of data portability”); (iv) seek correction or amendment of inaccurate, untrue, incomplete, or improperly processed Personal Data; (v) restrict our processing of your Personal Data; (vi) object to our processing of your Personal Data; and (vii) request erasure of Personal Data held about you by us, subject to certain exceptions prescribed by law.
If you would like to exercise any of these rights please contact us as set forth below. We will process such requests in accordance with applicable laws. To protect your privacy, we may take steps to verify your identity before fulfilling your request. For some requests and where permitted by law, an administrative fee may be charged. We will advise you of any applicable fee prior to performing your request.
Augative will keep your Personal Data for the minimum period necessary for the purposes set out in this Notice, namely (i) for as long as you are a registered subscriber or user of our products or (ii) for as long as your Personal Data are necessary in connection with the lawful purposes set out in this Notice, for which we have a valid legal basis or (iii) for as long as is reasonably necessary for business purposes related to provision of the Services, such as internal reporting and reconciliation purposes, warranties or to provide you with feedback or information you might request.
In addition, if any relevant legal claims are brought, we may continue to process your Personal Data for such additional periods as are necessary in connection with that claim.
Once the above mentioned periods, each to the extent applicable, have concluded, we will either permanently delete, destroy, or de-identify the relevant Personal Data so that it can no longer reasonably be tied to you.
Augative has operations, entities, and service providers in South Africa, Spain and Estonia. As such, we and our service providers may transfer your Personal Data to, or store or access it in, jurisdictions that may not provide equivalent levels of data protection as your home jurisdiction. We will take steps to ensure that your Personal Data receives an adequate level of protection in the jurisdictions in which we process it.
If you are in the European Economic (EEA), the following additional disclosures apply.
Where you purchase one of Augative’s products, Augative South Africa acts as the Controller of your Personal Data.
Legal Basis for Processing
When we process your Personal Data, we will only do so in the following situations:
We transfer Personal Data to countries outside of the EEA or Switzerland through a series of intercompany agreements based on the Standard Contractual Clauses in accordance with EU law and applicable EU regulations.
Individual Rights Requests and Withdrawing Consent
You may submit a request to exercise your rights in Personal Data using the mechanisms explained under “What Choices Do You Have About Your Personal Data?” above. If you initially consented to our processing of your Personal Data, you may withdraw your consent using those mechanisms or by contacting us using the contact information below.
For Enterprise/Business Customers Only
Sometimes Augative products and services are offered through a third party, such as an Value Added Reseller. In these instances, Augative acts as a data processor and only processes Personal Data in line with instructions received from its customers.
Any requests relating to the exercise of individual rights in Personal Data processed as part of a service offered by a third party should be made by an authorized individual by contacting Augative via email or the contact form on www.augtive.com. If you require further information about the Personal Data processed by Augative offered through a third party, please contact your account manager.
Supervisory Authority and Complaints
If you are an EU/EEA Data Subject and have a concern about our practices concerning the processing of Personal Data that we are not able to resolve, you have the right to lodge a complaint with the data protection authority where you reside or in which you work, or in which the alleged infringement occurred, each as applicable, or by contacting the Irish supervisory authority for data protection issues, at https://www.dataprotection.ie/docs/Home/4.htm, or +353 57 868 4800.
Residents of Japan, Argentina, and Canada
If you are a resident of Japan, Argentina, or Canada and you have an inquiry regarding your personal information held by Augative, including your personal information collected through your use of our products you may request further information by contacting Augative via the contact us page at www.augtive.com/contact.
Residents of California
Your California Privacy Rights - Shine the Light Law
Augative does not share information that identifies you personally with non-affiliated third parties for their own marketing use without your permission.
California Consumer Privacy Act
If you are a resident of California, you may submit a request to exercise your rights in Personal Data using the contact us form at www.augative.com/contact. For purposes of the California Consumer Privacy Act, Augative does not “sell” your Personal Data.
Residents of Nevada
Augative does not sell information that identifies you personally with non-affiliated third parties. If you would like to make a request that we not sell identifying information about you in the future, you may make a request using the contact information below.
Links to Other Websites
Our Site and Services may contain links to other websites for your convenience and information. These websites may be operated by companies not affiliated with Augative. Linked websites may have their own privacy policies or notices, which we strongly suggest you review if you visit those websites. We are not responsible for the content, privacy practices, or use of any websites that are not affiliated with Augative.
Effective date: 4 July 2020
What Technologies Does Augative and Its Partners Use?
Cookies. Cookies are small files—usually consisting of letters and numbers—placed on your browser or device when you visit a website. Cookies are widely used to help facilitate the operation of websites, to help them work more efficiently, and to provide analytic information.
SDKs. SDKs are blocks of code provided by our partners that may be installed in our applications. SDKs help us understand how you interact with our applications and collect certain information about the device and network you use to access the application or the other applications installed on your device. SDKs often share the advertising identifier assigned to your device (called “IDFA” or “ID for Advertising” on Apple devices and “Advertising ID” on Android devices) with our partners.
Flash Cookies. A Flash Cookie is a small data file placed on a computer using Adobe Flash or similar technology that may be built into your computer or downloaded or installed by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, and personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience, play games, and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to guests. Click here to learn how to manage privacy and storage settings for Flash cookies.
Web Beacons. A web beacon is a very small clear picture file used to keep track of your navigation through a single website or a series of websites. They may also be referred to as “web bugs” or “clear gifs.” Web beacons may be used with cookies to gain an understanding of how a website’s users navigate through the website.
Local Storage. Local storage includes HTML5 local storage and browser cache. These technologies allow us to store data locally on your browser or device.
Augative and its partners and service providers use different types of cookies, as follows:
|Essential||These cookies are required for the operation of our Services (for example, to enable you to log into secure areas of our website or use a shopping cart). These cookies enable you to move around the Services and use their features.|
|Customization||These Cookies are used to recognize you when you return to our Services. This enables us to personalize content for you, greet you by name, and remember your preferences (for example, your choice of language or region).|
|Analytics and Research||These cookies allow us to analyze activities on our Services in order to improve and optimize the way our Services work. For example, we may use these cookies to ensure that visitors can easily find the information they are looking for.|
|Advertising||These cookies record your online activities, including your visits to our Services, the pages you have visited, and the links and advertisements you have clicked. These cookies allow us to deliver advertisements and other communications to you that are more relevant to your interests.|
There is currently no industry agreed upon response to a Do Not Track signal. At this time, Augative Services and Sites do not respond to a user's Do Not Track signal.
Website contact us form at www.augative.com/contact.